Resolved -
This incident has been resolved.
May 2, 11:53 EDT
Monitoring -
A fix has been deployed, and the majority of syncs are now completing successfully. We will continue to monitor to ensure the fix was effective.
May 1, 17:53 EDT
Update -
We are still experiencing issues with our ConnectWise RMM integration. The ConnectWise team is aware and working on a fix.
Apr 30, 12:07 EDT
Identified -
We have identified an issue originating from ConnectWise RMM that is currently impacting our syncs. Our team is actively working with ConnectWise to address the disruption.
Apr 29, 12:23 EDT
Investigating -
We are investigating an issue with ConnectWise RMM syncs.
Apr 29, 12:22 EDT